I went in knowing nothing about the process of buying a home. It turns out I had nothing to worry about. No question of mine, apparently, was too dumb, and she took the time to explain things to me clearly and with great patience. We were looking for a modest home at a modest price, but he treated us as well as if we were looking for a mansion. This is someone I would send my parents or child to if they needed to find a home, because I know they will be treated well and fairly.